1. Who we are
Steverr Maadden operates the website steverrmaadden.it.com. Our business address is 3110 South 18th Street, Philadelphia, PA 19145, United States. You can reach our privacy team by email at info@steverrmaadden.it.com.
2. Information we collect
When you visit our site or place an order, we may collect the following categories of personal data:
- Identity & contact details: name, email address, shipping/billing address, and phone number.
- Payment information: credit card number, expiration date, and security code. This data is tokenized and processed exclusively by our PCI-DSS compliant payment processors. We never store full card numbers on our own systems.
- Technical data: IP address, browser type, device type, and browsing behavior collected through cookies and similar technologies.
3. How we use your information
We use your personal data for limited, clearly defined purposes:
- To process and fulfill your orders, including shipping, delivery confirmation, and customer support.
- To send transactional communications (order confirmations, tracking updates, and return notifications).
- To send marketing emails, only if you have opted in. Every marketing email includes an unsubscribe link.
- To analyze site usage and improve our product offerings and website experience.
- To prevent fraud, enforce our Terms of Service, and comply with legal obligations.
4. Sharing with third parties
We share your data only with the service providers necessary to run our business, including:
- Shipping carriers (USPS, UPS, FedEx) to deliver your package.
- Payment processors to complete your transaction.
- Email marketing platforms used for newsletters, when you have opted in.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Data may be disclosed if required by law or to protect our rights.
5. Cookies
Cookies are small text files placed on your device that help us remember your preferences, keep items in your cart, and understand how visitors use our site. We use both session cookies (which expire when you close your browser) and persistent cookies. You can manage cookie preferences through your browser settings; however, disabling essential cookies may affect checkout functionality.
6. Data security
We implement industry-standard administrative, technical, and physical safeguards to protect your information. Our site uses SSL/TLS encryption to transmit sensitive data securely.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct, update, or delete your information.
- Opt out of marketing communications at any time.
To exercise any of these rights, send your request to info@steverrmaadden.it.com. We will respond within a reasonable timeframe and may need to verify your identity.